The following mindsets act to favour the outcomes over outputs mentality.
The Mindsets
Collaborative mindset: working on a cross-functional team.
Continuous mindset: the discovery is never done, the delivery is never done. Reduce the cycle times between customer touchpoints.
Experimental mindset
More On Continuous Mindset
Avoid "whether or not" decisions to prevent "confirmation bias".
Set up "compare and contrast" conversations. We want to ask which of these solutions best addresses the target opportunity.
More On Experimental Mindset
A/B tests are great but expensive. We need to expand our repertoire of experiments to include prototyping, smoke screen tests, Wizard of Oz tests, concierge tests, and so on.
Do not assume success
Good tests kill flawed theories
Wisdom = knowing + doubt.
Dewey describes The Double Movement of Reflection as creating an inductive theory (theory of the whole) and using experiments to deductively test it.