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The 5 Pillars of the AWS Well-Architected Framework

Acronym: PROCS

  1. Performance efficiency: Democratize advanced technologies. Go global in minutes. Use serverless architectures. Experiment more often. Consider mechanical sympathy.
  2. Reliability: Automatically recover from failure. Test recovery procedures. Scale horizontally to increase aggregate workload availability. Stop guessing capacity. Manage change in automation.
  3. Operational Excellence: Perform operations as code. Make frequent, small, reversible changes. Refine operations procedures frequently. Anticipate failure. Learn from all operational failures.
  4. Cost optimization: Implement cloud financial management. Adopt a consumption model. Measure overall efficiency. Stop spending money on undifferentiated heavy lifting. Analyze and attribute expenditure.
  5. Security: Implement a strong identity foundation. Enable traceability. Apply security at all layers. Automate security best practices. Protect data in transit and at rest. Keep people away from data. Prepare for security events.

Operational Excellence

  • Perform operations as code: In the cloud, you can apply the same engineering discipline that you use for application code to your entire environment. You can define your entire workload (applications, infrastructure, etc.) as code and update it with code. You can script your operations procedures and automate their execution by triggering them in response to events. By performing operations as code, you limit human error and enable consistent responses to events.
  • Make frequent, small, reversible changes: Design workloads to allow components to be updated regularly to increase the flow of beneficial changes into your workload. Make changes in small increments that can be reversed if they fail to aid in the identification and resolution of issues introduced to your environment (without affecting customers when possible).
  • Refine operations procedures frequently: As you use operations procedures, look for opportunities to improve them. As you evolve your workload, evolve your procedures appropriately. Set up regular game days to review and validate that all procedures are effective and that teams are familiar with them.
  • Anticipate failure: Perform “pre-mortem” exercises to identify potential sources of failure so that they can be removed or mitigated. Test your failure scenarios and validate your understanding of their impact. Test your response procedures to ensure they are effective and that teams are familiar with their execution. Set up regular game days to test workload and team responses to simulated events.
  • Learn from all operational failures: Drive improvement through lessons learned from all operational events and failures. Share what is learned across teams and through the entire organization.

Operational excellence in the cloud is composed of four areas:

  1. Organization
  2. Prepare
  3. Operate
  4. Evolve

Your organization’s leadership defines business objectives. Your organization must understand requirements and priorities and use these to organize and conduct work to support the achievement of business outcomes. Your workload must emit the information necessary to support it. Implementing services to enable integration, deployment, and delivery of your workload will enable an increased flow of beneficial changes into production by automating repetitive processes.

There may be risks inherent in the operation of your workload. You must understand those risks and make an informed decision to enter production. Your teams must be able to support your workload. Business and operational metrics derived from desired business outcomes will enable you to understand the health of your workload, your operations activities, and respond to incidents. Your priorities will change as your business needs and business environment changes. Use these as a feedback loop to continually drive improvement for your organization and the operation of your workload.

Security

In the cloud, there are a number of principles that can help you strengthen your workload security:

  • Implement a strong identity foundation: Implement the principle of least privilege and enforce separation of duties with appropriate authorization for each interaction with your AWS resources. Centralize identity management, and aim to eliminate reliance on long-term static credentials.
  • Enable traceability: Monitor, alert, and audit actions and changes to your environment in real time. Integrate log and metric collection with systems to automatically investigate and take action.
  • Apply security at all layers: Apply a defense in depth approach with multiple security controls. Apply to all layers (for example, edge of network, VPC, load balancing, every instance and compute service, operating system, application, and code).
  • Automate security best practices: Automated software-based security mechanisms improve your ability to securely scale more rapidly and cost-effectively. Create secure architectures, including the implementation of controls that are defined and managed as code in version-controlled templates.
  • Protect data in transit and at rest: Classify your data into sensitivity levels and use mechanisms, such as encryption, tokenization, and access control where appropriate.
  • Keep people away from data: Use mechanisms and tools to reduce or eliminate the need for direct access or manual processing of data. This reduces the risk of mishandling or modification and human error when handling sensitive data.
  • Prepare for security events: Prepare for an incident by having incident management and investigation policy and processes that align to your organizational requirements. Run incident response simulations and use tools with automation to increase your speed for detection, investigation, and recovery.
  • Security in the cloud is composed of six areas:
  1. Foundations
  2. Identity and access management
  3. Detection
  4. Infrastructure protection
  5. Data protection
  6. Incident response

Reliability

In the cloud, there are a number of principles that can help you increase reliability. Keep these in mind as we discuss best practices:

  • Automatically recover from failure: By monitoring a workload for key performance indicators (KPIs), you can trigger automation when a threshold is breached. These KPIs should be a measure of business value, not of the technical aspects of the operation of the service. This allows for automatic notification and tracking of failures, and for automated recovery processes that work around or repair the failure. With more sophisticated automation, it’s possible to anticipate and remediate failures before they occur.
  • Test recovery procedures: In an on-premises environment, testing is often conducted to prove that the workload works in a particular scenario. Testing is not typically used to validate recovery strategies. In the cloud, you can test how your workload fails, and you can validate your recovery procedures. You can use automation to simulate different failures or to recreate scenarios that led to failures before. This approach exposes failure pathways that you can test and fix before a real failure scenario occurs, thus reducing risk.
  • Scale horizontally to increase aggregate workload availability: Replace one large resource with multiple small resources to reduce the impact of a single failure on the overall workload. Distribute requests across multiple, smaller resources to ensure that they don’t share a common point of failure.
  • Stop guessing capacity: A common cause of failure in on-premises workloads is resource saturation, when the demands placed on a workload exceed the capacity of that workload (this is often the objective of denial of service attacks). In the cloud, you can monitor demand and workload utilization, and automate the addition or removal of resources to maintain the optimal level to satisfy demand without over- or under-provisioning. There are still limits, but some quotas can be controlled and others can be managed (see Manage Service Quotas and Constraints).
  • Manage change in automation: Changes to your infrastructure should be made using automation. The changes that need to be managed include changes to the automation, which then can be tracked and reviewed.

This whitepaper covers reliability in the cloud, describing best practice for these four areas:

  • Foundations
  • Workload Architecture
  • Change Management
  • Failure Management

To achieve reliability you must start with the foundations—an environment where service quotas and network topology accommodate the workload. The workload architecture of the distributed system must be designed to prevent and mitigate failures. The workload must handle changes in demand or requirements, and it must be designed to detect failure and automatically heal itself.

Performance Efficiency

The following design principles can help you achieve and maintain efficient workloads in the cloud.

  • Democratize advanced technologies: Make advanced technology implementation easier for your team by delegating complex tasks to your cloud vendor. Rather than asking your IT team to learn about hosting and running a new technology, consider consuming the technology as a service. For example, NoSQL databases, media transcoding, and machine learning are all technologies that require specialized expertise. In the cloud, these technologies become services that your team can consume, allowing your team to focus on product development rather than resource provisioning and management.
  • Go global in minutes: Deploying your workload in multiple AWS Regions around the world allows you to provide lower latency and a better experience for your customers at minimal cost.
  • Use serverless architectures: Serverless architectures remove the need for you to run and maintain physical servers for traditional compute activities. For example, serverless storage services can act as static websites (removing the need for web servers) and event services can host code. This removes the operational burden of managing physical servers, and can lower transactional costs because managed services operate at cloud scale.
  • Experiment more often: With virtual and automatable resources, you can quickly carry out comparative testing using different types of instances, storage, or configurations.
  • Consider mechanical sympathy: Use the technology approach that aligns best with your goals. For example, consider data access patterns when you select database or storage approaches.

Focus on the following areas to achieve performance efficiency in the cloud:

  1. Selection
  2. Review
  3. Monitoring
  4. Trade-offs

Take a data-driven approach to building a high-performance architecture. Gather data on all aspects of the architecture, from the high-level design to the selection and configuration of resource types.

Reviewing your choices on a regular basis, ensures that you are taking advantage of the continually evolving AWS Cloud. Monitoring ensures that you are aware of any deviance from expected performance. Make trade-offs in your architecture to improve performance, such as using compression or caching, or relaxing consistency requirements.

Cost Optimization

Consider the following design principles for cost optimization:

  • Implement cloud financial management: To achieve financial success and accelerate business value realization in the cloud, you must invest in Cloud Financial Management. Your organization must dedicate the necessary time and resources for building capability in this new domain of technology and usage management. Similar to your Security or Operations capability, you need to build capability through knowledge building, programs, resources, and processes to help you become a cost efficient organization.
  • Adopt a consumption model: Pay only for the computing resources you consume, and increase or decrease usage depending on business requirements. For example, development and test environments are typically only used for eight hours a day during the work week. You can stop these resources when they’re not in use for a potential cost savings of 75% (40 hours versus 168 hours).
  • Measure overall efficiency: Measure the business output of the workload and the costs associated with delivery. Use this data to understand the gains you make from increasing output, increasing functionality, and reducing cost.
  • Stop spending money on undifferentiated heavy lifting: AWS does the heavy lifting of data center operations like racking, stacking, and powering servers. It also removes the operational burden of managing operating systems and applications with managed services. This allows you to focus on your customers and business projects rather than on IT infrastructure.
  • Analyze and attribute expenditure: The cloud makes it easier to accurately identify the cost and usage of workloads, which then allows transparent attribution of IT costs to revenue streams and individual workload owners. This helps measure return on investment (ROI) and gives workload owners an opportunity to optimize their resources and reduce costs.

There are five focus areas for cost optimization in the cloud:

  1. Practice Cloud Financial Management
  2. Expenditure and usage awareness
  3. Cost-effective resources
  4. Manage demand and supplying resources
  5. Optimize over time

Similar to the other pillars within the Well-Architected Framework, there are trade-offs to consider for cost optimization. For example, whether to optimize for speed-to-market, or for cost. In some cases, it’s best to optimize for speed—going to market quickly, shipping new features, or meeting a deadline—rather than investing in upfront cost optimization.

Design decisions are sometimes directed by haste rather than data, and the temptation always exists to overcompensate, rather than spend time benchmarking for the most cost-optimal deployment. Overcompensation can lead to over-provisioned and under-optimized deployments. However, it may be a reasonable choice if you must “lift and shift” resources from your on-premises environment to the cloud and then optimize afterwards.

Investing the right amount of effort in a cost optimization strategy up front allows you to realize the economic benefits of the cloud more readily by ensuring a consistent adherence to best practices and avoiding unnecessary over provisioning. The following sections provide techniques and best practices for the initial and ongoing implementation of Cloud Financial Management and cost optimization for your workloads.